Women's Crisis Services of Waterloo Region Job Board
Outreach Support Worker - 8 mos contract
Description
Do you desire a community that is free from violence and abuse in any of its forms? Do you have a passion for empowering people to move beyond violence? Do you also have a heart for meeting individuals where they are? Providing emotional support and practical service? Then this may be the opportunity for you.
The Position
Position: Outreach Support Worker – 8 mos Contract Position
Location: Anselma House in Kitchener and Haven House in Cambridge
Status: Full Time
Starting Salary: $28.36 per hour as outlined in the UNIFOR Local 302 Collective Agreement
How do we define an Outreach Support Worker: The Outreach Support Worker supports people to move beyond violence by providing safety planning; risk assessment; emotional support; crisis and transitional intervention; community referrals/information; and advocacy. The worker will meet with clients in the community whenever possible and help them identify the supports that they and their children need and assist them to access those supports such as: legal support; housing; financial aid; and counseling services.
Given this description we are anticipating the successful candidate would have the following skills and experience;
- BSW or MSW.
- Experience in a related field would be an asset.
- Continuous priority setting and flexibility is required in meeting the needs of multiple job expectations.
- Skills in advocacy, crisis intervention, risk and ongoing assessments.
- Knowledge of the effects of all types of abuse.
- Have a feminist philosophy with an understanding of intersectionality.
- Understands equity and works from an anti-racist and anti-oppressive framework.
- Demonstrated sound judgment and the ability to be decisive in crisis situations.
- Current and informed knowledge of the needs of diverse groups of clients, such as but not limited to: disability, poverty, sexual orientation and gender identity, survivors of trauma, mental health issues, and addiction issues.
- Strong organizational and time management skills along with the ability to multi-task.
- Experience working with interpreters.
- Experience working with people with no or minimal literacy.
- Working knowledge of current community resources.
- Ability to fluently speak more than one language would be an asset.
- Knowledge of conflict resolution practices and negotiation techniques, as well as the ability to facilitate meetings, direct situations and implement rules and guidelines.
- Knowledge of group processes including the ability to design, plan, and research, facilitate, cofacilitate and implement groups for abused women and children.
- Current knowledge of basic criminal and family law, the Child and Family Services Act and related legal issues and resources.
- Compassionate and self-directed.
- Strong administration, organizational skills and strong computer competency.
- Passion for working towards social inclusion, fostering trusting relationships with marginalized populations, community development, and serving those at risk of falling through the cracks.
- Experience working in community development and community engagement.
- Demonstrated skills at building relationships.
- Highly developed interpersonal skills, and verbal and written communication skills.
- The ability to travel within Waterloo Region.
We do also have some general employment eligibility requirements;
· Vulnerable Sector Police Record Check
Who Are We?
Women’s Crisis Services of Waterloo Region (WCSWR*) provides emergency shelter to women and children experiencing domestic violence. We operate two shelters: Anselma House in Kitchener and Haven House in Cambridge. Our facilities operate on a 24/7 basis, and we pride ourselves in being more than shelter. We also offer a robust region-wide outreach support program which supports families who are experiencing or have experienced domestic violence. We believe that everyone deserves to live a life free from abuse.
*WCSWR supports women, transgender and gender-diverse individuals.
Our Culture
What makes WCSWR a great place to work?
· A full team of staff that are passionate about the cause and about helping others (strong values alignment.)
· A culture of encouragement and celebration.
· Leaders that are committed to continuous improvement and listen to and act on feedback.
· A supportive working environment committed to continuous learning and growth.
· Internal programs committed to staff wellness, engagement and development.
· Generous total rewards package (health benefits, RRSP, paid time off etc.)
Make a difference while building your career with WCSWR, voted Waterloo Region’s #1 Not- For Profit! by “The Community Edition”
Please submit your resume and cover letter highlighting why you this is a fit for you to www.hr.org
Women’s Crisis Services of Waterloo Region welcomes and encourages applications from people who identify as male, Black, Indigenous, 2SLGBTQ+, and all equity seeking community members. We are also committed to a barrier-free recruitment process: If you are selected for an interview please advise if you need accommodation for a disability and we will make every effort to accommodate.
Compensation
$28.36 per hour